Returns & Exchanges
At DFYNE, we want you to feel confident in your performance gear. If you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in original condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place your unworn, unwashed items back into their original packaging with all DFYNE tags still attached to ensure a smooth processing experience.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package over to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.